FAQ

FAQs

Have a transportation-related question? Check out these FAQs and/or call (239) 970-0485 for more information.

  • What is vehicle transport?

     Vehicle transport is a service that moves cars, motorcycles, and other vehicles from one location to another, typically using specialized carriers. This service is useful for relocations, car sales, and purchases, or transporting vehicles for events.

  • What is the difference between open and enclosed transport?

    Open transport involves moving vehicles on an open trailer, exposed to weather and road conditions. Enclosed transport involves moving vehicles inside a fully covered trailer, protecting them from the elements and road debris.

  • What are the benefits of enclosed transport?

    Enclosed transport offers superior protection from weather, road debris, and potential damage. It is ideal for luxury, classic, antique, or high-value vehicles that require extra care.

  • Is enclosed transport more expensive?

    Yes, enclosed transport is typically more expensive due to the added protection and limited capacity of the enclosed carriers.

  • How are vehicles secured in enclosed transport?

    Vehicles in enclosed transport are secured with the highest standards using soft straps and additional protective measures to ensure they remain pristine.

  • How much does it cost to transport my car?

    The cost of transporting a vehicle depends on several factors, including the distance, the type of transport requested (open vs. enclosed), the make and model of the car, the time of year, and current fuel prices. Additional services such as door-to-door pickup and delivery may also affect the cost.

  • How long will it take to ship my car?

    Delivery times vary depending on the distance of the move, the route taken, weather conditions, traffic, and the transportation company’s schedule. Customers are usually given an estimated pickup and delivery window. 

  • What do I need to do to prepare my car for transport?

    There are a few standard recommendations for preparing a car for transport:

    • Ensure the car is in good running order unless it is being shipped as a non-operational vehicle.
    • Clean the car inside and out, and document its condition with photos.
    • Secure or remove loose parts or specialty items like spoilers, fog lights, or mirrors.
    • Ensure the gas tank is only about a quarter full to reduce weight.
    • Disable the alarm system to prevent it from going off during transport.
    • Remove personal belongings and any non-permanent items from the car to prevent theft or damage.
  • Can I pack personal items in my car?

    Some companies allow a limited amount of personal belongings packed in the vehicle, typically in the trunk or below window level. In contrast, others strictly prohibit it due to insurance, liability, and weight restrictions.

  • What are the benefits of open transport?


    Open transport is more cost-effective and widely available. It is ideal for standard vehicles and can handle a larger number of cars per trip, making it more economical.

  • Are there any risks associated with open transport?

    Yes, vehicles are exposed to weather, road debris, and potential minor damage from elements such as dust, dirt, and small stones. However, it's generally safe for most vehicles.

  • How are vehicles secured in open transport?

    Vehicles are secured using straps and wheel nets to ensure they do not move during transit. The carriers are designed to handle multiple vehicles securely.

  • Which transport method should I choose?

    If you are transporting a standard, everyday vehicle and cost is a concern, open transport is usually sufficient. If you have a high-value, classic, or specialty vehicle, enclosed transport is recommended for better protection.

  • How do I get a quote for vehicle transport?

    Contact vehicle transport companies directly or use online platforms to request quotes. You will need to provide details about your vehicle, pick-up and drop-off locations, and preferred transport method.

  • How should I prepare my vehicle for transport?

    How should I prepare my vehicle for transport?Clean your vehicle, remove personal items, document its condition with photos, check for leaks, ensure the battery is charged, and reduce the fuel level to about a quarter tank.

  • What happens during pick-up and delivery?

    During pick-up, the transport driver will inspect the vehicle and document its condition. The same process occurs at delivery to ensure the vehicle arrives in the same condition.

  • Can I track my vehicle during transport?

    Many transport companies offer tracking services so you can monitor the progress of your vehicle. Confirm this service with your chosen provider.

  • What if my vehicle gets damaged during transport?

    Reputable transport companies have insurance to cover potential damages. Document any damage upon delivery and file a claim with the transport company's insurance provider.

  • Are there any restrictions on the types of vehicles transported?

    Most transport companies can handle a wide variety of vehicles, but there may be restrictions on extremely large or modified vehicles. Always check with the transport company.

  • How long does vehicle transport take?

    The duration depends on the distance, route, and type of transport. Typical cross-country transport in the U.S. can take 7-14 days. Expedited services are available at an additional cost.

  • Can I transport personal items in my vehicle?

    Most transport companies discourage or prohibit this due to insurance and safety regulations. Always check with the company before placing personal items in your vehicle.

  • Do I need to be present for pick-up and delivery?

    Yes, either you or a designated representative should be present to hand over the vehicle, sign necessary documents, and inspect the vehicle at both pick-up and delivery.

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